Gaylord Opryland Resort & Convention Center

check in was super fast as always even though the hotel was busy. room service was terrific. the menu could have more offerings but they always delivered on time and using the app was very easy. my wife used the Relâche spa for the first time and she was blown away by the staff and the facilities down there. she also said it’s a great value for the money.

Everything except the $50/night Valet parking. They have plenty of space and given the cost of the room, this fee should be covered for staying guests.

Did not eat breakfast

We were upgraded to an atrium room after being told that there would be no hot water that night during check-in (I asked for the upgrade). View from room was awesome. Room was clean. Food was good at the 2 restaurants we visited. Pools were nice. Atriums were gorg. Kids loved the boat trip.

Cory was fabulous. He helped with our luggage, got a wheelchair for my dad, and was able to upgrade my parents to a cascades balcony room since it was my Mom’s 80th birthday. We had a wonderful time at dinner at Ravello where the staff was accommodating, friendly, and helpful. We loved the fountain show, drinks at a bar, and so much more. The beds were super comfortable and rooms spacious.