check in was super fast as always even though the hotel was busy. room service was terrific. the menu could have more offerings but they always delivered on time and using the app was very easy. my wife used the Relâche spa for the first time and she was blown away by the staff and the facilities down there. she also said it’s a great value for the money.
Christopher
2023년 1월
The look of the resort is beautiful and the bed was comfortable!
Diana
2023년 3월
Everything except the $50/night Valet parking. They have plenty of space and given the cost of the room, this fee should be covered for staying guests.
Duane
2024년 8월
The landscaping was so beautiful.
Tanisa
2024년 7월
Did not eat breakfast
Jacqueline
2022년 8월
this the third time in 6 years that we have booked a room at your beautiful hotel, we are saving to go back sometime again, we were supposed to spend 4 days on this dream vacation, but we had an emergency and had to cut it short by 2 days, we were celebrating our 52-wedding anniversary, we are looking to coming back again in the future, we like everything about your hotel, specially the people who work there, they go out of their way to make sure we are having the time of our lives.
Javier
2024년 8월
We were upgraded to an atrium room after being told that there would be no hot water that night during check-in (I asked for the upgrade). View from room was awesome. Room was clean. Food was good at the 2 restaurants we visited. Pools were nice. Atriums were gorg. Kids loved the boat trip.
Andrea
2024년 5월
The resort is absolutely amazing with waterfalls, rivers, streams, thousand of plants, so many restaurants, shops and activities. The staff was friendly and helpful. The room itself was comfortable and very clean.
Stephanie
2022년 8월
Cory was fabulous. He helped with our luggage, got a wheelchair for my dad, and was able to upgrade my parents to a cascades balcony room since it was my Mom’s 80th birthday. We had a wonderful time at dinner at Ravello where the staff was accommodating, friendly, and helpful. We loved the fountain show, drinks at a bar, and so much more. The beds were super comfortable and rooms spacious.
Sara
2024년 1월
Location perfect
Christopher
2023년 12월