check in was super fast as always even though the hotel was busy. room service was terrific. the menu could have more offerings but they always delivered on time and using the app was very easy. my wife used the Relâche spa for the first time and she was blown away by the staff and the facilities down there. she also said it’s a great value for the money.
Christopher
januari 2023
The look of the resort is beautiful and the bed was comfortable!
Diana
mars 2023
Did not eat breakfast
Jacqueline
augusti 2022
The resort is absolutely amazing with waterfalls, rivers, streams, thousand of plants, so many restaurants, shops and activities. The staff was friendly and helpful. The room itself was comfortable and very clean.
Stephanie
augusti 2022
Room was modern and nice Hotel was very big
Michelle
juli 2023
We loved how much it was to do at the hotel. It had 15 restaurants, spa, fitness, pool, shopping and entertainment all in one spot. Also the shuttle was very convenient to take us to all of the attractions outside of the hotel. Great location and great service. Staff was very friendly and helpful. Valet was awesome. We had a 4 hour spa that was out of this world and the showboat was a great experience.
Lakedra
april 2022
Room size was great! We booked two rooms and they were just down the hall from one another. Thank you for that!! All staff was very cordial and helpful. Bed was comfy! Loved having everything onsite pretty much and not feeling like we had to leave the hotel. We will definitely be back!!
Aaron
februari 2023
The atrium and inside of the hotel are beautiful.
Kelco
juni 2023
I thought the resort overall was quite impressive and the room was clean and comfortable. Luz was amazing checking us in and recommending a balcony upgrade.
Shawn
maj 2023
Parking was easy. Great signage and the staff directed us to the self parking area closest to our room . It was perfect!! Our room had and balcony viewing the atrium! Wow what a beautiful place. The waterfalls were so peaceful and the sound of running water reminded me of many tropical vacations we have experienced. We live in the area and will most definitely be planning additional stays. Just loved it!!!
Scott
juli 2023